Privacy Policy

Last updated: 15th January 2026

Data Controller Information

The data controller for your personal information is veltraxionquora.top Ltd, a company registered in Ireland with registration number CRO281793. Our registered address is Grafton Street 84, Waterford X24 4461, Munster, Ireland. You can contact us at [email protected] or +353 512124837 for any privacy-related enquiries.

Data Collection

We collect personal data that you provide to us directly and information that is collected automatically when you use our website. The data we collect includes:

• Contact Information: Name, email address, phone number, and company details when you contact us or fill out forms
• Communication Data: Messages, enquiries, and feedback you send to us
• Technical Data: IP address, browser type, device information, and operating system
• Usage Data: Pages visited, time spent on our website, and interaction patterns
• Cookie Data: Information collected through cookies and similar tracking technologies

How We Use Your Information

We use your personal data for the following purposes, based on legitimate business interests and your consent where required:

• To respond to your enquiries and provide customer support
• To provide personalised software recommendations and consultation services
• To improve our website functionality and user experience
• To analyse website usage and performance through analytics
• To send relevant information about our services (with your consent)
• To comply with legal obligations and protect our legitimate interests

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner or by visiting our cookie policy page for detailed information about the cookies we use.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

• Consent: For marketing communications and non-essential cookies
• Legitimate Interests: For website analytics, service improvement, and business communications
• Contract Performance: To provide services you have requested
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and providing services, including:

• Web hosting and technical service providers
• Analytics services (such as Google Analytics)
• Email communication platforms
• Legal and professional advisors when required

All third-party service providers are contractually bound to protect your data and use it only for the specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Contact information and communication records are typically retained for up to 7 years for business and legal compliance purposes. Website usage data and analytics information are retained for up to 26 months. You may request deletion of your data at any time, subject to our legal obligations.

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for processing at any time

To exercise these rights, please contact us at [email protected] or +353 512124837. We will respond to your request within one month.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure data transmission, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

As we operate primarily within the European Union, your personal data is generally processed within the EU/EEA. If we need to transfer data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under GDPR.

Children's Privacy

Our services are not directed to individuals under 16 years of age, and we do not knowingly collect personal data from children. If you become aware that a child has provided us with personal data, please contact us immediately, and we will take steps to remove such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Supervisory Authority

You have the right to lodge a complaint with the Irish Data Protection Commission (DPC) if you believe we have not handled your personal data in accordance with data protection laws. You can contact the DPC at www.dataprotection.ie or by phone at +353 57 868 4800.